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🔒 Official Document

1cccc Privacy Policy — Data Protection

A 1cccc takes your personal data seriously. This document describes what information we collect, why we collect it, how we use it, and what your rights are as a data subject, in accordance with the General Data Protection Law (LGPD — Lei nº 13.709/2018). By creating an account or using the platform's services, you confirm that you have read and understood this policy.

Last updated: January 01, 2026 Official language: Portuguese (pt-BR)
LGPD
Full compliance with Brazilian law
256
SSL encryption bits across all screens
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Data sold to third parties
24/7
Support for privacy-related questions
LGPD Compliance
256-bit SSL across all pages
Data never sold to third parties
In-app data controls
24/7 support in Portuguese

How 1cccc Protects Your Data

A summary of the privacy and security practices we apply to every piece of data you entrust to us.

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256-Bit SSL Encryption

All pages of the 1cccc — including registration, deposits, withdrawals, and profile pages — use 256-bit SSL encryption, the same security standard adopted by Brazil's major banks. No information travels in plain text between your device and our servers.

🛡️

Full LGPD Compliance

A 1cccc operates in compliance with the General Data Protection Law (Lei nº 13.709/2018). We collect only the data necessary to provide our services, with a defined legal basis for each processing purpose. You are entitled to all rights established by law.

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No Sale of Data to Third Parties

A 1cccc never sells, rents, or shares your personal data with third parties for commercial purposes. Sharing only occurs in specific situations described in this policy — such as payment processors and legal obligations — and always with adequate safeguards in place.

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Payment Data Tokenization

Full credit or debit card details are not stored on the 1cccc. We use tokenization through PCI-DSS certified processors. Pix transactions are processed directly through the Central Bank's system, with no additional intermediaries.

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Control in the User's Hands

You can access, correct, and request the deletion of your personal data at any time through your account dashboard or by email. The 1cccc responds to all LGPD rights requests within 15 business days, as required by Brazilian law.

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Data Stored in Brazil

The personal data of Brazilian users of 1cccc are stored on servers with infrastructure located in Brazil or in countries that offer an equivalent level of protection, in line with the LGPD's international data transfer requirements.

What data 1cccc collects

We only collect what is necessary to provide you with a safe and complete experience on the platform.

Identification Data

Full name, CPF, date of birth, gender, and nationality — collected at registration for identity verification (KYC) and compliance with legal obligations.

Contact Details

Email address and mobile phone number, used for authentication, account notifications, transaction confirmations, and security communications.

Financial Data

Pix key, destination bank for wire transfers, and tokenized card details. Required to process deposits and withdrawals securely.

Usage Data

Betting history, casino sessions, deposits, withdrawals, pages visited, and in-platform preferences — used to improve your experience.

Location Data

Country and state of access obtained via IP address, to confirm that the service is being accessed from within Brazilian territory in accordance with the terms of use.

Device Data

Device type, operating system, browser, IP address, and session identifiers — collected automatically for security and fraud prevention purposes.

Support Data

Records of conversations via the support chat and emails exchanged with the 1cccc, stored for support history and dispute resolution.

Behavioral Data

Clicks, session time, and browsing patterns collected in aggregated and anonymized form for performance analysis and platform improvement.

Plain-language summary

You have the right to know exactly what the 1cccc does with your data. This document is written in plain language — no unnecessary legal jargon. If you have any questions about any point, contact our support team via chat or at suporte@1cccc.net.

1. Data Controller

The controller of the personal data collected through the 1cccc (available at 1cccc.net and on the mobile apps for Android and iOS) is the platform's operating company, registered in Brazil in accordance with applicable law.

For the purposes of the LGPD, the controller is responsible for all decisions regarding the processing of users' personal data — including the purpose of collection, the means of processing, the retention period, and the security measures applied.

The official channel for exercising rights related to personal data and for contacting the data protection officer (DPO) is the email suporte@1cccc.net, with the subject line "LGPD — [request type]".

2. Data We Collect

2.1 Data provided directly by you

By creating an account and using the services of 1cccc, you provide us directly with:

  • Identification data: full name, CPF, date of birth, and gender;
  • Contact data: email address and mobile phone number;
  • Financial data: Pix key, destination bank for wire transfers, and tokenized credit or debit card data for deposits;
  • Identity documents: Government-issued ID, driver's license, or passport — requested during the identity verification (KYC) process to enable withdrawals;
  • Support content: messages and files shared with the customer support team.

2.2 Automatically collected data

While you use the platform, we automatically collect:

  • IP address and approximate location (country and state);
  • Device type, operating system, and browser or app version;
  • Session data: pages visited, time spent, clicks, and interactions;
  • Device identifiers for security and fraud prevention purposes;
  • Transaction data: history of deposits, withdrawals, and bets placed on the platform.

2.3 Data We Do Not Collect

A 1cccc does not collect sensitive data such as racial or ethnic origin, religious beliefs, health data, biometrics, or sexual orientation. We do not collect data from users under 18 — if we identify that an account was created by a minor, it will be closed immediately and all associated data will be deleted.

3. Purposes of Processing

The personal data collected by 1cccc are processed exclusively for the following purposes:

  • Service provision: account creation and management, deposit processing via Pix, boleto, card, and other accepted payment methods, withdrawal processing via Pix and TED, sports bet placement and settlement, access to casino games;
  • Identity verification (KYC): confirm that the user is over 18, resides in Brazil, and is who they claim to be — required to enable withdrawals and meet legal obligations;
  • Security and fraud prevention: detect unauthorized access, multiple accounts, money laundering, and other conduct that violates the Terms and Conditions or Brazilian law;
  • Compliance with legal obligations: to comply with requests from competent authorities and to meet the requirements of the LGPD, the Anti-Money Laundering Law (Law No. 9,613/1998), and other applicable regulations;
  • Transactional communications: send deposit, withdrawal, bet, and other account-related confirmations by email or SMS;
  • Marketing communications: send promotions, offers, and platform updates — only if you have given explicit consent, always with an option to unsubscribe;
  • Platform improvement: analyze usage patterns in aggregated, anonymized form to improve features, fix bugs, and optimize the user experience.

A 1cccc does not use your data for purposes incompatible with those described above without new consent or an adequate legal basis.

4. Legal Basis for Processing

All personal data processing carried out by 1cccc has a specific legal basis provided for under the LGPD:

Purpose Legal Basis (LGPD)
Account creation and service provision Contract performance (art. 7, V)
Processing deposits and withdrawals Contract performance (art. 7, V)
Identity verification (KYC) Compliance with a legal obligation (art. 7, II)
Fraud and money laundering prevention Legitimate interest / Legal obligation (art. 7, II and IX)
Transactional communications Contract performance (art. 7, V)
Marketing communications Data subject consent (art. 7, I)
Platform improvement (anonymized data) Legitimate interest (art. 7, IX)
Responding to public authorities Compliance with a legal obligation (art. 7, II)

5. Data Sharing

A 1cccc does not sell, rent, or share personal data with third parties for commercial purposes. Data is shared only in the situations below, always with appropriate safeguards in place:

  • Payment processors: financial data is shared with Pix operators, boleto bancário, card networks (Visa/Mastercard), PicPay, and Mercado Pago strictly to process transactions requested by the user. These partners are contractually prohibited from using the data for any other purpose;
  • Casino game providers: session identifiers (without full personal data) are shared with game developers to ensure rounds function correctly and results are calculated accurately;
  • Security and anti-fraud tools: behavioral and device data may be shared with specialized fraud detection systems to protect the platform and its users;
  • Public authorities: when required by law, court order, or applicable regulation, 1cccc shares necessary data with the relevant authorities;
  • Auditors and legal advisors: in cases of internal review or legal disputes, data may be accessed by professionals bound by professional confidentiality obligations.

A 1cccc never reaches out asking for your password, authentication code (OTP), or full financial details via email, chat, or phone. If you receive a request of this kind claiming to be from the platform, do not share that information and report it immediately through official support.

6. Data Storage and Retention

Personal data is stored on secure servers with access restricted to authorized personnel of the 1cccc. We apply role-based access controls (RBAC) to ensure each team member can only access the data necessary for their role.

6.1 Retention Periods

  • Active account data: retained for as long as the account remains active and for up to 5 years after closure, to meet legal obligations and resolve any potential disputes;
  • Financial transaction data: retained for a minimum of 5 years as required by anti-money laundering legislation (Law No. 9.613/1998);
  • KYC records: retained for 5 years after account closure;
  • Marketing data (with consent): retained until consent is withdrawn or the account is closed;
  • Support data: retained for 2 years after the request is resolved.

Once the applicable retention period expires, data is securely deleted or anonymized so that the individual can no longer be identified.

7. Your Rights as a Data Subject (LGPD)

As the data subject whose personal data is processed by the 1cccc, you have the following rights guaranteed under the LGPD, which may be exercised at any time:

  • Confirmation and access: find out whether 1cccc processes your data and, if so, obtain a copy of the data we hold about you;
  • Correction: request the update or correction of incomplete, inaccurate, or outdated data;
  • Anonymization or deletion: request that unnecessary or excessive data, or data processed without a legal basis, be anonymized or deleted — subject to legally mandated retention periods;
  • Portability: receive your data in a structured format for transfer to another controller;
  • Right to object: object to processing carried out on the basis of legitimate interest, if you believe your fundamental rights take precedence;
  • Consent withdrawal: withdraw consent given for marketing or other consent-based purposes at any time, without affecting your use of the services;
  • Sharing disclosure: find out which third parties your data has been shared with;
  • Review of automated decisions: request human review of decisions made exclusively by automated systems that affect your interests.

To exercise any of these rights, send an email to suporte@1cccc.net with the subject line "LGPD — [right requested]" and include the CPF registered on the platform. We respond within 15 business days, as required by the LGPD.

Exercising your rights is free of charge. The 1cccc does not charge any fee to handle requests related to personal data.

8. Cookies and Tracking Technologies

A 1cccc uses cookies and similar technologies to ensure the platform functions correctly, measure performance, and improve the user experience. The types of cookies used are:

  • Essential cookies: required for the basic operation of the platform — session authentication, bet slip maintenance, and language preferences. These cannot be disabled without affecting the proper functioning of the service;
  • Analytical cookies: collect aggregated data on how users interact with the platform to identify usability issues and optimize performance. Data is anonymized;
  • Security cookies: used to detect unauthorized access attempts, multiple accounts, and other suspicious activity;
  • Preference cookies: store user preferences such as favorite sports and display settings.

You can manage your cookie preferences in your browser settings. Disabling essential cookies may prevent access to certain parts of the platform. The mobile app of 1cccc uses device identifiers with functions similar to those of cookies in the app context.

9. Data Security

A 1cccc applies technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or improper destruction:

  • Encryption in transit: all data travels over HTTPS with a 256-bit SSL certificate between your device and our servers;
  • Encryption at rest: sensitive data stored in the database is encrypted using secure algorithms with separately managed keys;
  • Access control: only staff with a legitimate need may access personal data, with multi-factor authentication required for critical systems;
  • Continuous monitoring: automated intrusion detection systems and anomalous behavior analysis monitor the platform around the clock;
  • Security testing: we conduct periodic penetration testing and security audits carried out by specialized firms;
  • Payment tokenization: card data is never stored in plain text — we use tokens provided by PCI-DSS certified processors.

In the event of a security incident that may affect personal data, the 1cccc will notify the National Data Protection Authority (ANPD) and affected users within the timeframes established by the LGPD, providing details about the incident and the measures taken.

10. Minors

The services of 1cccc are intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors.

During registration, we require a date of birth and CPF to verify that users are of legal age. Accounts whose holders identify as under 18, or where legal age cannot be confirmed, will be closed immediately and all collected data will be deleted.

If you suspect that someone under the age of 18 has created an account on the 1cccc, please contact support at suporte@1cccc.net so we can take immediate action.

11. International Data Transfers

Brazilian users' personal data is stored primarily on servers located in Brazil. Where it becomes necessary to transfer data to servers in other countries — such as with infrastructure or security providers that operate internationally — the 1cccc ensures that:

  • The destination country provides an adequate level of protection as determined by the ANPD; or
  • Equivalent contractual safeguards meeting the LGPD's level of protection are in place, such as standard data protection clauses in the agreement with the provider; or
  • The transfer is necessary to perform the contract with the user or to comply with a legal obligation.

Under no circumstances will personal data be transferred to countries with data protection standards manifestly lower than those of the LGPD without appropriate safeguards.

12. Changes to This Policy

A 1cccc may update this Privacy Policy periodically to reflect changes in its services, applicable legislation, or privacy practices.

Users will be notified of any relevant changes at least 15 days in advance, by email and through a prominent notice on the platform. The date of the most recent update is always shown at the top of the document.

Continued use of the platform after changes take effect constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you must close your account before the effective date and request deletion of your data as described in Section 7.

13. Contact & Data Protection Officer (DPO)

For questions about this Privacy Policy, to exercise your rights as a data subject, or to report any concern related to the protection of personal data at 1cccc, please contact our Data Protection Officer (DPO) through the following channels:

  • Email: suporte@1cccc.net (subject: "LGPD — [request type]")
  • Live chat: available 24 hours a day, 7 days a week, on the 1cccc website and app

The response period for personal data requests is up to 15 business days from the date of receipt. In more complex cases, this period may be extended by an equal amount of time, with prior notice to the requester.

If you feel your rights have not been adequately addressed, you may file a complaint with the National Data Protection Authority (ANPD), the body responsible for overseeing LGPD compliance in Brazil.

This Privacy Policy is written in Brazilian Portuguese and constitutes the official binding version. Effective from January 1, 2026.

Privacy FAQ

No. 1cccc does not sell, rent, or transfer personal data to third parties for commercial purposes. Data is shared only with service providers essential to the platform's operation — such as Pix and wire transfer payment processors — and always under contractual confidentiality obligations. Where required by law, 1cccc will comply with requests from competent authorities.

You can request the deletion of your data by sending an email to suporte@1cccc.net with the subject line "LGPD — Data Deletion Request" and including your registered CPF. We will respond within 15 business days. Please note that certain data must be retained for minimum legal periods — for example, financial transaction records, which anti-money laundering legislation requires to be kept for 5 years after account closure. This data cannot be deleted before the legally required period expires.

The identity verification process (KYC — Know Your Customer) is a legal requirement for platforms that handle financial transactions in Brazil. It confirms that the account belongs to the person claiming to be its holder, prevents fraud and money laundering, and ensures that withdrawals are sent to the correct account. Submitted documents are stored with encryption and accessed only by authorized members of the 1cccc security team.

Yes. You can withdraw your consent to receive marketing communications at any time, at no cost and without affecting your access to 1cccc services. To do so, click the unsubscribe link in any marketing email you receive, or contact support to let us know you no longer wish to receive promotional communications. Requests are processed within 5 business days. Please note that transactional emails — such as deposit, withdrawal, and bet confirmations — will continue to be sent, as they are required for the provision of the service.

After account closure, 1cccc retains data for the minimum period required by applicable law — generally 5 years for financial and identity data. This is mandatory and cannot be waived even at the user's request. Once that period expires, data is securely deleted or anonymized. Data used solely for marketing purposes is deleted immediately upon account closure.
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Betting is entertainment. The 1cccc offers responsible gambling tools: deposit limits, account pause, and self-exclusion. Betting is permitted for users aged 18 and over only. If you need support, we're available 24/7 — no judgment.

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